Privacy Policy

Effective Date: 1/12/2024 SISYA CLASS: Live E-Learning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app. Please read this policy carefully.

Information We Collect

Personal Information: Name, email address, contact number, profile picture, class (grade), and educational board.
Device Information: Device ID and related technical details.
Payment Information: Payment details (e.g., debit card, UPI ID, or other modes of payment) are collected only at the time of course purchase and handled directly by our payment partner. We do not store your payment information.

How We Use Your Information

To create and manage user accounts.
To deliver live e-learning services and personalize the app experience.
To process course purchases securely via apple pay or google pay.
To analyze app performance and user behavior through tools like Firebase Analytics.
To improve our app and provide better services.

Data Sharing with Third Parties

We may share your data with trusted third parties to facilitate app functionality:
Firebase Analytics: For app performance and usage analysis.
These third parties are obligated to comply with privacy and security standards.

Children’s Privacy

Our app is suitable for children aged 6 and above.
We comply with privacy regulations such as COPPA (Children’s Online Privacy Protection Act) and GDPR-K (General Data Protection Regulation for Kids).
Parents or guardians can contact us to access or delete their child’s information.

Delete User Option

We provide users with the option to delete their account permanently from our app. Once the account is deleted:
• You will no longer be able to access your account or any associated data.
• All your courses, study records, and related data will be permanently removed.
If you wish to delete your account, you can do so directly from the app or contact us via email at sisyaclass@gmail.com.

Security Measures

We take data security seriously and implement the following measures:
Encryption of sensitive data.
Secure data storage practices.
Regular audits to ensure the security of our systems.

Policy Updates

We may update this Privacy Policy from time to time. Users will be notified of changes via email. We encourage users to review this page periodically for any updates.

User Rights

Access and Update: Users can access or update their personal information within the app.
Data Deletion: Users may request data deletion by contacting us.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: sisyaclass@gmail.com
Website Contact Form: https://sisyaclass.com/contact-us.php

Additional Information

For any concerns regarding the privacy practices of our third-party service providers, please refer to their respective privacy policies:
Firebase Analytics: Firebase Privacy Policy